Privacy Policy

1. Introduction

Welcome to fruitOfobia. Your privacy matters to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, mobile experience, and related services.

2. Information We Collect

We may collect the following categories of information:

• Account information: name, email address, phone number, and password.
• Delivery information: address, pin code, and delivery preferences.
• Order information: products purchased, order history, and payment status.
• Payment-related data: limited payment metadata from trusted payment partners (we do not store full card details).
• Technical information: IP address, browser type, device data, and usage analytics.
• Support interactions: messages and communications sent to customer support.

3. How We Use Your Information

• To create and manage your account.
• To process and deliver your orders.
• To send transaction alerts, delivery updates, and service notifications.
• To improve product recommendations, user experience, and platform performance.
• To provide customer support and resolve complaints.
• To detect fraud, abuse, and unauthorized activity.
• To comply with legal and regulatory obligations.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to keep you signed in, remember preferences, analyze traffic, and improve functionality. You can manage cookie preferences through your browser settings, but some features may not work properly if cookies are disabled.

5. Sharing of Information

We may share your information only as necessary with:

• Delivery partners to fulfill your orders.
• Payment processors to complete transactions securely.
• Technology and analytics providers who support our services.
• Government or legal authorities when required by law.

We do not sell your personal information to third parties.

6. Data Retention

We keep personal information only as long as needed for service delivery, legal compliance, dispute resolution, and legitimate business needs. When data is no longer required, we securely delete or anonymize it.

7. Data Security

We implement reasonable technical and organizational safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. While we follow strong security practices, no method of transmission or storage is completely risk-free.

8. Your Rights and Choices

Depending on your location, you may have rights to:

• Access, update, or correct your personal information.
• Request deletion of your account and personal data.
• Object to or restrict certain data processing activities.
• Withdraw consent where processing is based on consent.

To exercise these rights, contact us at fruitofobia@gmail.com .

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided personal data to us, please contact us so we can take appropriate action.

10. Third-Party Links

Our platform may include links to third-party websites or services. We are not responsible for the privacy practices of those external sites and encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised "Last updated" date. Continued use of our services after updates indicates your acceptance of the revised policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at fruitofobia@gmail.com .